My Dad was brought up in poverty I’ve never had to experience. With no support from those closest to him he managed to bring the Dugan’s out of that Sheffield slum and make everyone’s life around him better.
I have absolutely taken the mantle to continue in this vein, for my family, myself and those I care about.
My working life for over two decades has been in customer service, sales, marketing and a mix of them all. I think it was almost inevitable that I started a business that utilises all of these abilities thrives when it helps other businesses grow.
Now we’re comfortably established, my goal is about maintaining a strong, sustainable business whilst continuing to grow at a pace that doesn’t impact performance. I love change, and learning, and going to the nth degree on things then reining it back to what is realistic for everyone.
I’m a big fan of a systematic & scientific approach. And have the belief that anything can be achieved with the right tools and people in place. So, I stripped back the processes to what I know actually builds relationships between businesses and turned it into a repeatable process so I can help others.